Luggage piles at the counter
Peak weekends fill the service desk with bags — long queues and blocked circulation.
Mall / venue
Mall smart storage lockers — visitors hold bags themselves
Deploy smart storage lockers at lobby, escalator banks, or car-park exits. Visitors deposit luggage via touch kiosk with optional e-pay; venues track occupancy, overdues, and abnormal opens, then expand by floor and footfall.
On-site photo
Common Challenges
Adding storage service often stalls on counter staffing, luggage clutter, and visitor experience.
Staffed storage is costly
Manual check-in needs shifts; mis-claims and loss risk stay high, and 24/7 service is hard.
Hard to standardise fees
Time fees, overdues, and size rules stay verbal — difficult to audit or enforce consistently.
Capabilities
Built for mall footfall and venue operations — core features ready from day one.
- Multi-size compartments for luggage, backpacks, and carry bags
- Touch kiosk deposit/retrieve with optional e-pay, QR unlock, and overdue rules
- Backend for occupancy, door logs, and utilisation reports
- Configurable time fees, overdue surcharges, and auto-release
- Venue / operator white-label: look and flow adjustable to brand
- Modular growth: pilot one point, then expand by floor or store
Where It Fits
Compartment layout and access flow tailored to mall circulation and visitor mix.
On-site photo
Engagement Models
Owners, mall management, and operators can pick the mix that fits their role.
Venue-owned operations
Mall procures cabinets and backend, sets fees and overdue policy; we deploy and maintain.
Operator on-site
Third parties white-label across mall networks and set end-user pricing; we supply kiosk and system.
Fit-out / new site reserve
Reserve power and footprint in new or retrofit projects to cut later cost and speed go-live.
How We Work
From site survey to multi-point rollout — four steps.
Enquire
Share mall layout, peak hours, preferred locations, and fee goals.
Propose
Bay mix, access/pay flow, backend features, and pilot pricing in one brief.
Deliver
Single-point pilot go-live, then expand by floor or store.
Evolve
Once stable, add membership, promotions, or multi-mall rollout.
Ready to deploy smart storage lockers in your mall?
Tell us your site conditions and visitor profile — we will reply with a solution outline within two business days.
Book a Solution Consultation